Make A Difference  /  Guides

Learn the Basics, In Plain Language.

Age-appropriate guides on disability awareness, types of bullying, and inclusive language — the resources referenced throughout this app, all in one place.

For Students For Parents For Teachers For People with Disabilities
Disability Awareness

What Is a Disability? Visible and Invisible Types

▶ Watch

A disability is any physical, sensory, cognitive, developmental, or mental health condition that affects how a person moves, learns, communicates, or interacts with the world. That's a broad definition on purpose — disabilities look very different from person to person, and there is no single "typical" way to be disabled.

Visible disabilities are the ones people can often see or notice quickly: using a wheelchair or other mobility device, a limb difference, a visible medical device, or a speech difference. Because they're visible, people sometimes make assumptions — that the person needs help they haven't asked for, or that the disability explains everything about how they think or feel. It doesn't. A visible disability is one fact about a person, not the whole picture.

Invisible disabilities don't show up at a glance, and they're far more common than most people realize. This includes learning disabilities like dyslexia or dyscalculia, ADHD, autism, chronic pain and illness, epilepsy, mental health conditions like anxiety or depression, and many more. Because you can't see them, people with invisible disabilities are sometimes accused of "faking it" or told they "don't look disabled" — which is exactly backwards. Nobody has to look a certain way to deserve support, accommodations, or basic respect.

The most useful thing to remember: you can't tell what someone can or can't do, needs or doesn't need, just by looking at them. If you're not sure how to help or what language someone prefers, the respectful move is simply to ask them directly, rather than guess.

Disability Awareness

Understanding Different Learning and Communication Styles

▶ Watch

Not everyone learns, processes, or communicates information the same way, and none of those differences make a person less capable — they just mean a different path to the same understanding.

Learning differences like dyslexia, dyscalculia, or ADHD can affect how someone reads, processes numbers, or holds focus — but they don't reflect how smart someone is. Many people with learning disabilities are just as capable as their peers; they simply need information presented differently (extra time, text-to-speech, visual aids) to show what they know.

Autism and sensory processing differences can affect how someone communicates, makes eye contact, handles sensory input like noise or light, or expresses emotion. Some autistic people communicate verbally, some use assistive communication devices or sign, and some do both depending on the situation. None of these are "less than" typical speech — they're simply different valid ways to communicate.

Stimming — repetitive movements or sounds like hand-flapping, rocking, or humming — is a normal and often helpful way some people (autistic or not) regulate emotions, focus, or sensory input. It is not something that needs to be stopped or stared at.

The golden rule across all of this: if someone communicates or processes differently than you, that doesn't mean they understand less, care less, or deserve less patience. Slow down, ask what works for them, and give people the time they need to respond in the way that works for them.

Language & Respect

How to Use Inclusive, Respectful Language

▶ Watch

Language shapes how people are treated, and small word choices matter more than they might seem to. Here are a few practical guidelines:

  • Ask what someone prefers. Some people prefer "person-first" language ("a person with autism"), others prefer "identity-first" language ("an autistic person"). Both are used within disability communities, and preference varies by individual and by disability — when in doubt, ask, or follow the language the person uses about themselves.
  • Avoid outdated or hurtful terms like "retarded," "crazy," "lame," or "handicapped" used casually or as insults. These words carry real history and real weight for people with disabilities, even when used "jokingly" about something unrelated.
  • Don't use disability as a punchline or comparison. Phrases like "that's so OCD" or "you're so ADD today" turn real conditions into casual insults, and they add up for people who actually live with those diagnoses.
  • Avoid pity language. Phrases like "suffers from" or "confined to a wheelchair" frame disability as a tragedy. Most people with disabilities don't experience their disability that way — "uses a wheelchair" or "has [condition]" is more accurate and more respectful.
  • Talk to the person, not about them. If someone has a communication support person, interpreter, or aide with them, direct your conversation to the person themselves, not to whoever is helping them.

Nobody gets this perfect all the time, including adults who've been practicing it for years. If you use the wrong word, the respectful response is a quick, genuine correction and moving on — not a long, defensive explanation.

Types of Bullying

Teasing vs. Bullying: What's the Difference

▶ Watch

Not every unkind moment is bullying, and knowing the difference helps you take the right situations seriously without treating every disagreement like a crisis.

Teasing is usually mutual, good-natured, and stops when someone says it's not funny anymore. Both people are generally comfortable, and there's no real power imbalance — friends teasing each other about a haircut, both laughing, is a normal part of many friendships.

Bullying is different in three specific ways: it is repeated (not a one-time comment), it is intended to hurt or has that effect regardless of intent, and it involves a power imbalance — size, social status, numbers, or information someone holds over another person. If someone asks the other person to stop and they keep going anyway, that's a strong signal it has crossed from teasing into bullying.

A simple test: if it stopped being funny to one person and it kept happening anyway, it's not teasing anymore — regardless of what the other person intended.

Types of Bullying

What Cyberbullying Looks Like and How to Respond

▶ Watch

Cyberbullying is bullying that happens through phones, computers, or gaming devices — texts, social media, group chats, comments, or messages. It can happen 24 hours a day, which makes it feel harder to escape than bullying that's confined to a school building.

It can look like: mean or threatening messages, spreading rumors or embarrassing photos, creating fake accounts to impersonate or mock someone, deliberately excluding someone from group chats, or "screenshotting and sharing" private conversations to embarrass someone.

If it's happening to you:

  • Don't respond in the moment — save it instead. Screenshot the messages, including usernames and timestamps, before anything gets deleted.
  • Block the person if the platform allows it, but keep your saved evidence first.
  • Tell a trusted adult, even if it feels like "just online" — most schools can act on cyberbullying that affects a student's school life, even if it happened outside school hours.
  • Report it to the platform itself (most social apps have a report function) in addition to telling an adult.

One important reminder: cyberbullying counts just as much as in-person bullying, even though there's no bruise or visible evidence. The emotional impact is real, and it deserves to be taken seriously.

Taking Action

How to Be an Upstander, Not a Bystander

▶ Watch

A bystander watches bullying happen and does nothing. An upstander does something — even something small — to help. Research consistently shows that when even one person speaks up, bullying stops in the majority of cases within about ten seconds.

Being an upstander doesn't mean confronting someone aggressively or putting yourself in danger. It can look like:

  • Speaking up in the moment, if it's safe to do so: a calm "that's not okay, stop" often works better than a big dramatic reaction.
  • Supporting the person afterward. Checking in, sitting with them, or just saying "that wasn't okay, are you alright?" — even if you didn't say anything in the moment, this still matters.
  • Not laughing or sharing. If bullying happens online, refusing to like, comment, or forward it removes some of the audience that makes it feel rewarding to the person doing it.
  • Telling a trusted adult — this is not "tattling." Reporting to get someone help is different from telling just to get someone in trouble, and it's one of the most effective things an upstander can do.
  • Including people consistently, not just in a crisis. Saving a seat, inviting someone into a group, or simply including someone who's often left out prevents a lot of bullying before it starts.

You don't have to be the loudest person in the room to be an upstander. Consistent, small actions — noticing who's left out, saying something when it's safe, checking in afterward — add up to real protection for the people around you.

Explore more

See the full resource directory, find your role-specific page, or head back to the main site.